Front Desk Receptionist

About the Job

You will be the first point of contact for our guests, providing exceptional service and ensuring a smooth check-in and check-out experience.

Responsibilities

• Welcome guests warmly and manage check-in and check-out procedures
• Answer and manage phone inquiries professionally
• Coordinate with housekeeping and other departments to fulfill guest requests
• Handle payments, reservations, and guest accounts
• Provide local information and assist with guest recommendations

Qualifications

• High school diploma or equivalent
• Previous experience in a hospitality role is a plus
• Strong communication and interpersonal skills
• Proficiency in German and English
• Professional appearance and friendly demeanor

Benefits

• Competitive salary
• Employee discounts on hotel and restaurant services
• Health insurance options
• Training and career advancement opportunities